We respond within 24 hours, usually with a short scoping call to understand what you're trying to solve before proposing anything. There's no sales deck, just a conversation about whether and how we can help.
What Happens After You Reach Out
No Obligation, No Pressure
The initial call is free and there's no obligation to move forward. If we're not the right fit, we'll say so.
How to Reach Us
Call 1-800-VALLEY-AI to talk with our team directly, or email contact@valley-ai.net with a short description of what you're working on. Either way, a real person reads your message and responds, not a support queue.
What to Include When You Write
The most useful first message says what you're trying to solve, roughly the size and stage of your company, and whether you're looking at fractional leadership, AI transformation, or AI visibility work. We can still help without all of that, but it saves a round of back-and-forth before the scoping call.
Who You'll Be Talking To
You'll talk directly with the person who would actually do the work, not an account manager who hands you off later. Read more about our team and how we work on the about page.
Where We're Based
We're based in Silicon Valley and work with companies here and remotely, structured as calls and working sessions rather than in-person meetings by default. If an in-person meeting matters for your engagement, we'll work that out during scoping.
Response Time
We respond within 24 hours, usually sooner during the week. If you haven't heard back in a day, check your spam folder before assuming we missed it, then follow up. Messages do occasionally get lost.
Who Should Reach Out
Reach out if you're evaluating fractional CTO, CPO, or COO leadership, want help turning an AI strategy into shipped workflows, or need your business showing up when people ask AI assistants for recommendations. If you're not sure which fits, say so in your message. We'll help you figure out the right starting point on the call.
Scheduling a Call
There's no booking link to hunt for. Send a message with a few times that work for you, or just say you're flexible, and we'll propose a time within the 24-hour response window.
If You're Not Sure Where to Start
Not every inquiry fits neatly into fractional leadership, AI transformation, or AI visibility. If you're not sure which one describes your situation, describe the problem instead and we'll help you sort out the right starting point.
After the Scoping Call
If it's a fit, we'll follow up with a proposed engagement structure, hourly or project-based, and a rough timeline. If it's not, we'll say so directly rather than stringing the conversation along.
What If We Don't Hear Back in Time?
Our response window is 24 hours, and it holds up in practice. If it's been longer than that, resend your message. Occasionally messages land in spam or get missed, and we'd rather hear from you twice than not at all.
Can We Talk Before Committing to Anything?
That's what the first call is for. Nothing is signed or committed on that call. It's a conversation to figure out whether there's a real fit before either side spends more time on a proposal.
One More Thing
If your project touches something outside fractional leadership, AI transformation, or AI visibility, tell us anyway. We'll say directly whether it's a fit or point you toward someone who's a better one.